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 GENERAL CRANE SERVICE & SUPPLY LTD.

PRIVACY POLICY

1. INTRODUCTION

General Crane Service & Supply Ltd. ("Company," "we," "us," or "our") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information.

2. INFORMATION WE COLLECT

We may collect the following types of information:

​2.1 Personal Information: Name, contact details, address, email, phone number, and payment details.

​2.2 Technical Information: IP address, browser type, operating system, and usage data when interacting with our website.

​2.3 Business Information: Company name, job title, and related details when engaging in business transactions.

3. HOW WE USE YOUR INFORMATION

We use collected information for:

​3.1 Providing and managing our products and services.

​3.2 Processing transactions and sending invoices.

​3.3 Communicating with customers about orders, inquiries, and support.

​3.4 Improving our website, services, and customer experience.

​3.5 Complying with legal and regulatory obligations.

4. INFORMATION SHARING AND DISCLOSURE

​4.1 We do not sell or rent personal information to third parties.

​4.2 We may share information with service providers who assist in business operations, including payment processing and IT support.

​4.3 We may disclose information if required by law or to protect our legal rights.

5. DATA SECURITY

​5.1 We implement industry-standard security measures to protect personal information from unauthorized access, alteration, or disclosure.

​5.2 While we take reasonable steps to secure data, no system is completely secure, and we cannot guarantee absolute protection.

6. YOUR RIGHTS AND CHOICES

​6.1 Customers may request access, correction, or deletion of their personal information by contacting us.

​6.2 Customers may opt out of marketing communications at any time.

7. COOKIES AND TRACKING TECHNOLOGIES

​7.1 Our website may use cookies to enhance user experience and analyze website traffic.

​7.2 Users can adjust browser settings to manage cookie preferences.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date.

10. CONTACT INFORMATION

For inquiries about this Privacy Policy or your personal information, please contact:

General Crane Service & Supply Ltd.

505 22 Ave Nisku AB T9E 1P4

+1 780-410-0188

info@generalcrane.ca